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Privacy Notice

General

The Personal Data provided through our website is used by FROM THE SEED TO THE ROOT HEALING THROUGH SOUND S.A. de C.V. in accordance with the applicable legislation, as set forth below.

Statements

This Privacy Notice is intended to protect the personal data collected by FROM THE SEED TO THE ROOT HEALING THROUGH SOUND S.A. de C.V., its affiliates, and subsidiaries (hereinafter referred to as the “Recipient”), from members of the user community (hereinafter referred to as the “User”). The processing of Personal Data, understood as any information concerning an identified or identifiable natural person (hereinafter “Personal Data”), shall, in accordance with applicable legislation, be processed by the “Recipient” in a lawful, controlled, and informed manner in order to guarantee, at all times, the right to informational self-determination.

Identity and Address of the Data Controller

Pursuant to the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the “LFPD”) and other applicable regulations, the “Recipient”, with address for receiving notices and communications located at Lopez Cotilla 2032, Arcos, Jalisco, 44130, is responsible for the processing of your Personal Data.

Purposes of Data Processing

The “Recipient” is responsible for your Personal Data and informs you that the purposes described in this Privacy Notice include the collection of the following Personal Data:

Identification and contact data: all personal information (such as full name, telephone number, email address, and company name) that may be used to identify the “User”.

All Personal Data provided by the “User” shall be used by the “Recipient” for the following purposes:

* Purchase of the products and services offered by the “Recipient”.
* Management, control, administration, and updating of information related to clients and distributors.
* Provision of the products or services requested by the “User”.
* Informing the “User” about modifications, updates, or new products and services.
* Compliance with obligations undertaken with the “User”.
* Evaluation of service quality.
* Customer support through electronic means.
* Statistical analysis and historical customer records.
* Sending information related to the brand The Root and any of its derivatives or related entities.

The purpose of the collection and automated processing of Personal Data also includes sending information and commercial offers regarding the products and/or services offered by the “Recipient”.

At any time, the “User” may revoke their consent for the processing of their Personal Data in relation to the purposes indicated herein, through the mechanisms provided in this Privacy Notice and in accordance with applicable legislation.

In accordance with applicable legislation, the “User’s” Personal Data may be transferred to and processed by parties other than the “Recipient” only in the cases provided for under Article 37 of the “LFPD”.

Exercise of ARCO Rights

In all legally applicable cases, the “User” may exercise their rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights) at any time by sending an email to theroot.soundhealing@gmail.com requesting the exercise of their ARCO rights.

Revocation of Consent

At any time, the “User” may revoke the consent granted for the processing of their Personal Data, without retroactive effect, in all cases where such revocation does not imply the impossibility of complying with obligations arising from an existing legal relationship between the “User” and the “LFPD”.

The procedure for revoking consent shall be the same as that established in the immediately preceding section for the exercise of ARCO Rights.
 

Amendments to the Privacy Notice

The “Recipient” reserves the right, at any time and at its sole discretion, to make modifications or updates to this Privacy Notice in order to address legislative developments, internal policies, or new requirements for the provision or offering of its products or services.

In such cases, said changes shall be published on the website theroot.com.mx, or such modifications may be sent to users via email.

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